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SK Laundry & Dry Cleaners – Detailed Terms and Conditions for Offers & Services

General Terms and Conditions of Services:

  1. Service Availability:

    • SK Laundry & Dry Cleaners provides laundry, steam ironing, dry cleaning, shoe cleaning, carpet cleaning, curtain cleaning, and other related services.

    • Services are subject to availability, and while we strive to meet delivery schedules, unforeseen circumstances such as weather conditions, traffic, or public holidays may lead to delays.

  2. Service Turnaround Time:

    • Standard turnaround time is 24 to 48 hours, depending on the service. Same-day or express services are available for an additional charge and are subject to availability.

    • Any specific requests for expedited services should be made during drop-off or scheduling.

  3. Pickup and Delivery:

    • Free pickup and delivery services are available for our service areas as mentioned in website.

    • Customers must be available at the agreed time for pickup and delivery. Any delays or rescheduling must be communicated at least 2 hours in advance.

    • SK Laundry & Dry Cleaners reserves the right to charge a re-delivery fee if no one is available at the scheduled time.

  4. Garment Care:

    • We follow garment care labels for all items. In cases where there are no labels, our best judgment will be used.

    • SK Laundry & Dry Cleaners is not responsible for damage due to inherent defects in fabrics or trims such as fading, shrinkage, or color bleeding.

    • Delicate items like silk, leather, or sequined garments may require special care, which could involve additional charges. Any such charges will be communicated before starting the service.

  5. Lost/Damaged Garments:

    • In the rare event of loss or damage, the customer must notify SK Laundry & Dry Cleaners within 24 hours of delivery.

    • Compensation for lost or damaged items: Please refer our website for detailed terms and conditions https://www.sklaundry.in/terms-and-condition .

  6. Payment Terms:

    • Payment must be made before or at the time of delivery, unless a prepaid package has been purchased.

    • For prepaid packages, the total amount must be paid in advance, before placing the first order,  and the balance will be deducted for each service.

  7. Cancellations and Refunds:

    • Orders may be cancelled within 2 hours of booking for a full refund.

    • No refunds will be issued once services have commenced.

    • Prepaid packages are non-refundable and non-transferable.

Specific Terms and Conditions for Offers:

  1. Voucher Code Usage:

    • Voucher codes must be applied at the time of booking or payment.

    • Each voucher code is valid for one-time use only unless specified otherwise.

    • Offers cannot be combined with other promotions or discounts unless explicitly stated in the offer.

  2. Offer Expiry:

    • All offers, unless specified otherwise, are valid until the end of the promotion period.

    • Prepaid offers may be valid for a longer period (e.g., 1-3 years). Please check the offer details for the exact expiry.

    • Unused services after the expiry date will be forfeited, and no refunds will be issued.

  3. Prepaid Packages:

    • Prepaid packages offer discounted services up to a specific value (e.g., Pay ₹5,000 and get ₹7,000 worth of services).

    • The package amount is valid only for the services mentioned in the offer and cannot be used for other services.

    • Prepaid packages cannot be transferred to another person or exchanged for cash.

  4. Referral Discounts:

    • Referral discounts apply only to new customers who have not previously used our services.

    • Both the referrer and the new customer must complete their respective service orders to be eligible for the referral discount.

    • Discounts from referrals will be applied to the next laundry service after successful referral completion.

  5. Shoe Laundry Offer:

    • The "Bring 3 pairs, get the 4th pair free" offer is valid only on Wednesdays. For Dussehra 2024, the offer is extended to other days till 12th Cot, 2024.

    • The free pair must be of equal or lesser value than the lowest-priced paid pair.

    • This offer cannot be combined with any other shoe laundry promotions.

  6. Curtain and Carpet Cleaning Offers:

    • Discount offers on curtain and carpet cleaning apply only to standard dry cleaning services.

    • Additional charges may apply for specialty fabrics, excessive stains, or extra-large curtains/carpets.

    • Free pick-up and delivery is subject to a minimum order value.

  7. Saree and Blazer Dry Cleaning Offers:

    • Discounts on saree and blazer dry cleaning apply only to regular dry cleaning services. Specialty items, such as wedding sarees or designer blazers, may incur additional charges.

    • Free delivery is available only within select areas, and additional charges may apply for out-of-coverage areas.

  8. Toys Cleaning Offer:

    • Offers on toy cleaning services include free sanitization for the toys, but only for the specified period.

    • Toys must be in reasonable condition for the offer to be valid. Heavily damaged toys may require additional care at a higher cost.

  9. Weekend Specials:

    • Weekend offers are valid for bookings made on Fridays, Saturdays, and Sundays only.

    • Services must be booked during the weekend to avail of these special offers, and delivery will follow the standard turnaround times.

  10. Unlimited Service Offers:

  • The Unlimited Service Plan, if offered, provides an annual service cap. Any services requested beyond this cap will be charged at standard rates.

  • Services under the unlimited plan cannot be carried over after the specified period.

  • The plan is non-transferable and must be used by the registered customer only.

Additional Offer Restrictions:

  1. Eligibility:

    • Offers are valid only for the services listed and cannot be applied to any other services.

    • Customers must present their voucher code or inform us at the time of booking to redeem the offer.

  2. Limited-Time Offers:

    • All offers are subject to availability and may be discontinued at SK Laundry & Dry Cleaners' discretion without prior notice.

  3. Right to Modify:

    • SK Laundry & Dry Cleaners reserves the right to modify, update, or cancel any promotion, offer, or package without prior notice.

  4. Disputes:

    • Any disputes regarding these terms and conditions or services shall be subject to the exclusive jurisdiction of the courts in Bangalore.

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